Well it is more that if a client is flagged as french the auto-responder
would be one in french.
If we were communicating with someone it would be a human making the
determination as to which language should be used, if there were 4
people etc.
I would see enabling languages (fr, es, etc) then having default
templates for enabled languages.
The language flag on the user would determine the template used to
auto-respond.
Just my thoughts.
On 17/08/2011 1:06 PM, Kevin Falcone wrote:
On Wed, Aug 17, 2011 at 12:44:30PM -0400, Gilbert Rebeiro wrote:
I think multi-language support in templates would be useful these days.
How do you handle a template sending mail to 4 people at the same time
(all CCs or all Requestors) all of who speak a different language?
There's some more fundamental changes that need to happen to mail
processing to make it easy.
-kevin
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RT Training Sessions (http://bestpractical.com/services/training.html)
* Chicago, IL, USA September 26 & 27, 2011
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* Washington DC, USA October 31 & November 1, 2011
* Melbourne VIC, Australia November 28 & 29, 2011
* Barcelona, Spain November 28 & 29, 2011
