On Wed, Aug 24, 2011 at 08:44:10AM -0400, Gilbert Rebeiro wrote: > Is there anyway to prevent external users from being owners of tickets?
Don't grant them the OwnTicket right. You probably gave it to Everyone instead of a selected group of users. -kevin
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-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
