On Tue, Jul 05, 2011 at 01:45:54PM -0700, Paul O'Rorke wrote: > I do nightly mysqldumps of the database and tar up the contents of > /usr/local/share/request-tracker3.8, /usr/share/request-tracker3.8 and > /etc/request-tracker3.8 > My question is : "It possible to run the upgrade scripts on the database > and get the data in > the new instance (RT4) without actually upgrading my 3.8.4?" or do I have > to run the upgrade > process on my 3.8.4 instance?
I believe you're confusing upgrading the libraries and upgrading your database. You can install RT 4.0.2 on a new server and import your database and then run the database upgrade steps. Running the 3.8.4 data under 4.0.2 will not work. You *must* review the database upgrade steps documented in the README and in docs/UPGADING-3.8 and 4.0 and then complete all of the steps relevant to your install. -kevin
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