I have 3.8.10 set up with local users. We will be migrating to 4.0 with external auth. I'd like to keep the users' tickets straight but I messed up when I set up the original database.
The 3.8.10 instance uses local users with first names all in lower case. Our AD uses first name and last initial, capitalized. Thus: 3.8.10 -> yan (rt user) 4.0.2 -> YanS (external auth via AD) Is it possible to migrate my tickets from yan to YanS? --Yan -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
