Josh, I have been just barely following this thread, so please forgive me if I'm off base here.
I think an issue is this: 'attr_match_list' => [ 'ExternalAuthId','EmailAddress' ], And your LDAP is failing because: > (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/E > xternalAuth.pm:458) [Mon Aug 29 23:15:41 2011] [debug]: Attempting to > use this canonicalization key: ExternalAuthId > (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/E > xternalAuth.pm:472) [Mon Aug 29 23:15:41 2011] [debug]: This > attribute ( > ExternalAuthId ) is > null or incorrectly defined in the attr_map for this service ( > Active_Directory ) Your AD schema does not have an "ExternalAuthID" field in it. You have ExternalAuthID mapped to sAMAccountName. What happens if you try: 'attr_match_list' => [ 'sAMAccountName','EmailAddress' ], James Zuelow Systems Operations Manager City and Borough of Juneau MIS (907) 586-0236 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
