John,
You need to edit Elements/QuickCreate and change
<option value="<%$session{'CurrentUser'}->id%>"
selected="selected"><%$session{'CurrentUser'}->Name %></option>
<option value="<%$RT::Nobody->id%>"><%loc('Nobody')%></option>
TO
<option value="<%$RT::Nobody->id %>"
selected="selected"><%loc('Nobody')%></option>
<option value="<%$session{'CurrentUser'}->id%>"><%
$session{'CurrentUser'}->Name %></option>
Roy
>
Visit our website today www.daisygroupplc.com
Registered Office: Daisy House, Lindred Road Business Park, Nelson, Lancashire
BB9 5SR
Company Registration Number: 4145329 | VAT Number: 722471355
Daisy Communications Limited is a company registered in England and Wales.
DISCLAIMER
This email (including any attachments) is strictly confidential and may also be
legally privileged. If the recipient has received this email in error please
notify the sender and do not read, print, re-transmit, store or act in reliance
on the email or its attachments and immediately delete this email and its
attachments from the recipient's system. Daisy Communications Limited cannot
accept liability for any breaches of confidence arising through use of email.
Employees of Daisy Communications Limited are expressly required not to make
any defamatory statements and not to infringe or authorise any infringement of
copyright or any other legal right by email communications. Any such
communication is contrary to the company's policy and outside the scope of the
employment of the individual concerned. Daisy Communications Limited will not
accept any liability in respect of such a communication, and the employee
responsible will be personally liable for any damages or other liabi
lity arising.
If you are the intended recipient of this email please ensure that neither the
email nor any attachments are copied to third parties outside your organisation
or saved without the written permission of the sender. In the event of any
unauthorised copying or forwarding, the recipient will be required to indemnify
Daisy Communications Limited against any claim for loss or damage caused by any
viruses or otherwise.
WARNING: Computer viruses can be transmitted by email. The recipient should
check this email and any attachments for the presence of viruses. Daisy
Communications Limited accepts no liability for any damage caused by any virus
transmitted by this email or any attachments.
NOTICE TO CUSTOMERS
If you have ordered a telephone number from Daisy Communications Limited
(non-geographic or new line installation) please do NOT arrange for any form of
advertising until the number is live and tested.
-----Original Message-----
> From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-
> boun...@lists.bestpractical.com] On Behalf Of john s.
> Sent: 06 September 2011 13:22
> To: rt-users@lists.bestpractical.com
> Subject: [rt-users] Quick Ticket Creation
>
>
> Hello everybody
>
> Is it possible to set the owner to nobody by default , if you use the
>
> Option to create a Quick ticket ?
>
>
> best regards
>
> john s.
> --
> View this message in context: http://old.nabble.com/Quick-Ticket-Creation-
> tp32407339p32407339.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Chicago, IL, USA September 26 & 27, 2011
> * San Francisco, CA, USA October 18 & 19, 2011
> * Washington DC, USA October 31 & November 1, 2011
> * Melbourne VIC, Australia November 28 & 29, 2011
> * Barcelona, Spain November 28 & 29, 2011
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Chicago, IL, USA September 26 & 27, 2011
* San Francisco, CA, USA October 18 & 19, 2011
* Washington DC, USA October 31 & November 1, 2011
* Melbourne VIC, Australia November 28 & 29, 2011
* Barcelona, Spain November 28 & 29, 2011
