Hi I just noticed in my http_config.txt, the fastCGI config from httpd.conf didn't paste right. The config looks like:
LoadModule fcgid_module modules/mod_fcgid.so <IfModule fcgid_module> FcgidIPCDir /tmp # FcgidServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 # FcgidServer /opt/rt3/bin/mason_handler.fcgi </IfModule> Thanks, Paul -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Paul Fincher Sent: Tuesday, September 06, 2011 11:15 AM To: [email protected]; [email protected] Subject: Re: [rt-users] RT FastCGI configuration Issues Hi Ruslan, I have attached the output from calling mason_handler.fcgi directly. I do get a web page from the handler. What does this tell me? Also there was a question about distro and SELinux mode: [root@flsupport selinux]# uname -a Linux flsupport.ghs.com 2.6.18-194.32.1.el5 #1 SMP Wed Jan 5 17:53:09 EST 2011 i686 i686 i386 GNU/Linux [root@flsupport selinux]# sestatus -v SELinux status: disabled I have also attached my http configuration in hopes it might help. Thanks for the help, Paul -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Ruslan Zakirov Sent: Saturday, September 03, 2011 3:27 PM To: Paul Fincher Cc: [email protected] Subject: Re: [rt-users] RT FastCGI configuration Issues Hi, What happens when you run `perl /opt/rt3/bin/mason_handler.fcgi` from command line? Without any options it prints html of the login page right into console. On Sat, Sep 3, 2011 at 1:29 AM, Paul Fincher <[email protected]> wrote: > Hi, > > > > I am trying to use the FastCGI web handler with RT 3.8.10 and am > having issues. It appears that rt is unable to login to the database > when using > FastCGI: > > [Fri Sep 02 16:57:35 2011] [notice] Apache/2.2.17 (Unix) > mod_ssl/2.2.17 > OpenSSL/0.9.8e-fips-rhel5 mod_fcgid/2.3.6 mod_perl/2.0.5 Perl/v5.8.8 > configured -- resuming normal operations > > DBI connect('dbname=rt3;host=localhost','rt_user',...) failed: Access > denied for user 'rt_user'@'localhost' (using password: YES) at > /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106 > > Connect Failed Access denied for user 'rt_user'@'localhost' (using password: > YES) at /opt/rt3/bin/../lib/RT.pm line 206 > > Compilation failed in require at /opt/rt3/bin/mason_handler.fcgi line 54. > > [Fri Sep 02 16:57:37 2011] [warn] [client myhost] (104)Connection > reset by > peer: mod_fcgid: error reading data from FastCGI server > > > > When logging into the database manually with rt_user I have no issues: > >> /usr/local/mysql/bin/mysql -u rt_user -h localhost -p > > Enter password: > > Welcome to the MySQL monitor. Commands end with ; or \g. > > Your MySQL connection id is 173 > > Server version: 5.5.10-log Source distribution > > > > Copyright (c) 2000, 2010, Oracle and/or its affiliates. All rights reserved. > > > > Oracle is a registered trademark of Oracle Corporation and/or its > > affiliates. Other names may be trademarks of their respective > > owners. > > > > Type 'help;' or '\h' for help. Type '\c' to clear the current input > statement. > > > > mysql> > > > > Also when I switch to use the perl handler things work fine: > > [Fri Sep 2 21:11:29 2011] [info]: Successful login for pfincher from > myhost > (/opt/rt3/bin/../lib/RT/Interface/Web.pm:593) > > > > I am using apache v2.2.17 and mod_fcgid v2.3.6. Is there something > stupid I am missing? > > > > Thanks, > > Paul > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA — September 26 & 27, 2011 > * San Francisco, CA, USA — October 18 & 19, 2011 > * Washington DC, USA — October 31 & November 1, 2011 > * Melbourne VIC, Australia — November 28 & 29, 2011 > * Barcelona, Spain — November 28 & 29, 2011 > -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
