I am aware Ubuntu is a debian clone. Anyway, I admit I was mistaken about RT_Config being updated by RT_SiteConfig by that script. Either way, the script is no longer in 4.0.2, or maybe it is the newer server version I am using. I thought I had to run that script each time I updated the siteconfig file in order to see the changes in RT, but you know something, I also always restarted apache as well, so maybe that was the trick all along.
Thanks everyone for your response! -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Ruslan Zakirov Sent: Thursday, September 15, 2011 9:47 AM To: Izz Abdullah Cc: [email protected] Subject: Re: [rt-users] Updating RT_SiteConfig in RT4.0.2 On Thu, Sep 15, 2011 at 6:32 PM, Izz Abdullah <[email protected]> wrote: > Even if it is debian specific, I was running on an Ubuntu server previously > with RT3.8. So what actually updates I can believe that was running some script. Ubuntu is a debian based distro and plenty of things migrate from Debian into Ubuntu. > RT_Config.pm from the RT_SiteConfig.pm settings? Surely not simply > restarting the apache service. In vanilla RT nothing updates RT_Config.pm from RT_SiteConfig.pm. Both are loaded, as well as configs from plugins. Settings in SiteConfig just have the highest priority. > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Ruslan Zakirov > Sent: Thursday, September 15, 2011 9:25 AM > To: Izz Abdullah > Cc: [email protected] > Subject: Re: [rt-users] Updating RT_SiteConfig in RT4.0.2 > > Hi, > > There were no huge changes in how RT 4.0 process config files unlike > it was in RT 3.8. Also, as far as I can see that script is debian > specific thing. > > On Thu, Sep 15, 2011 at 5:52 PM, Izz Abdullah <[email protected]> > wrote: >> In 3.8 we ran a script something like “update-siteconfig-rt3.8”. Is there >> something like this in RT 4.0.2? I have a fresh install (manual of course) >> on Ubuntu Server Natty (11.04) and am unable, at this point to serve pages >> from RT. A big change in the apache configuration as well from the jump to >> RT4 from RT3.8. >> >> >> >> Help is greatly appreciated. >> >> -Izz >> >> -------- >> RT Training Sessions (http://bestpractical.com/services/training.html) >> * Chicago, IL, USA — September 26 & 27, 2011 >> * San Francisco, CA, USA — October 18 & 19, 2011 >> * Washington DC, USA — October 31 & November 1, 2011 >> * Melbourne VIC, Australia — November 28 & 29, 2011 >> * Barcelona, Spain — November 28 & 29, 2011 >> > > > > -- > Best regards, Ruslan. > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA September 26 & 27, 2011 > * San Francisco, CA, USA October 18 & 19, 2011 > * Washington DC, USA October 31 & November 1, 2011 > * Melbourne VIC, Australia November 28 & 29, 2011 > * Barcelona, Spain November 28 & 29, 2011 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
