Thank you, everyone. Looks like the correct file location for me to make new global top menu items is:
/opt/rt4/local/html/Callbacks/Default/Elements/Tabs/Privileged I added one to the "Tickets" menu by substituting 'search' for 'tools' in Mark's example code. Allen -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
