When customers "Reply" on /SelfService/Update.html and try to attach more than 1 file using the "Add More Files" button, clicking that button submits the reply instead. It doesn;t do anything to allow choosing more than 1 file to upload with the reply.
Similarly, when customers create a new ticket at /SelfService/Create.html there is no option to attach multiple files at all. However, on the staff side, (/Ticket/Update.html and /Ticket/Create.html) uploading multiple files works fine. Anyone have a patch for 4.0.2 to allow customers to upload multiple attachments with their correspondence? Allen -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
