Hello, I've got a running RT4 installation with a customized queue (templates, scrips, permissions). I'll need several queues with minor changes between them and thus intend to duplicate my first queue. Is there a way to create a new queue by using another as a "queue-template".
I've found the "CloningQueue" wiki page (http://requesttracker.wikia.com/wiki/CloningQueues) but it seems outdated, so I'm wondering if tehre is something else working for RT4? If not, how do you guys handle this kind of need ? Thanks in advance, Thibault -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
