I found this is an issue in working. http://issues.bestpractical.com/Ticket/Display.html?id=18001&user=guest&password=guest
Any ideas when this would be completed? From: [email protected] [mailto:[email protected]] On Behalf Of Izz Abdullah Sent: Thursday, September 22, 2011 5:00 PM To: [email protected] Subject: [rt-users] Can't change relative path to saved search aftermigration (3.8.4 -> 4.0.2) Hello all, I have setup a new instance of Request Tracker 4.0.2 and imported our 3.8.4 database to test before cutting off the 3.8.4 system. In some saved searches created in 3.8.4, we have "/rt" at the beginning. I opted not to do this in the 4.0.2 installation and basically have a https site internally which links to LDAP for authentication with the url of 'helpdesk'. Notice, there is NOT helpdesk/rt. In the Advanced portion of editing the query, I see in the format the following example: ' <b><a href="/rt/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#', '<b><a href="/rt/Ticket/Display.html?id=__id__">__Subject__</a></b>/TITLE:Subject', '__Status__', '__QueueName__', '__OwnerName__', '__Priority__', '__NEWLINE__', '', '<small>__Requestors__</small>', '<small>__CreatedRelative__</small>', '<small>__ToldRelative__</small>', '<small>__LastUpdatedRelative__</small>', '<small>__TimeLeft__</small>' I have removed /rt from the beginning and hit 'Apply' to apply the changes, yet it is NOT staying that way. I have also tried replacing /rt with __WEBPATH__ and it still will not hold the changes. It automagically reverts back to having the /rt in the beginning of the relative path. Any suggestions other than recreating the saved searches within the new system? Thanks in advance!
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