On 09/28/2011 07:58 AM, Daniel De Marco wrote: > thanks for your answer, however $UsernameFormat seems to only work for > fields like LastUpdatedBy and OwnerName, but not for Requestors. > I still have $UsernameFormat set, by default, to "concise", but in the > dashboard for the requestor column I get email addresses.
Do users for those requestors actually have usernames that aren't their email addresses? Check in the admin UI. Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
