Lars Braeuer wrote:
Hi,

is there a way to return from a local/html template to the original share/html 
template, in case a
certain condition is met? (Please read on for more details).

With the inspiration from Joop concerning 'conditions', I found out about the 
html templates in
share/html/.

I want to be able to show a reduced set of date lines in the 
Ticket/Elements/ShowDates template to
unprivileged users.

I successfully created <rt-dir>/local/html/Ticket/Elements/ShowDates with a 
reduced set of dates
that is working for unprivileged users.

Question: Is there a way to return to the original ShowDates template, in case
$session{'CurrentUser'}->Privileged is true? See below for what is only working 
for unprivileged
users for me (because the whole template seems to be exited in case this 
condition is met).


<table>
  <tr class="date created">
    <td class="label"><&|/l&>Created</&>:</td>\
    <td class="value"><% $Ticket->CreatedObj->AsString %></td>
  </tr>
  <tr class="date resolved">
    <td class="label"><&|/l&>Closed</&>:</td>\
    <td class="value"><% $Ticket->ResolvedObj->AsString  %></td>
  </tr>
% $m->callback( %ARGS, CallbackName => 'EndOfList', TicketObj => $Ticket );
</table>
<%init>
#
# This is not working:
#
return if $session{'CurrentUser'}->Privileged;
</%init>
<%ARGS>
$Ticket => undef
$UpdatedLink => 1
</%ARGS>
You're almost there. I have the following in my Tickets/Elements/ShowTransaction
   <span class="description">
%if (!$user->Privileged) { # anonymize support staff
   <% "Support" %> - <% $TicketString %> <% $desc %>
%}
%else {
    <% $Transaction->CreatorObj->Name %> - <% $TicketString %> <% $desc %>
%}
   </span>
%if ($user->Privileged) {        # show only time info for privileged staff
   <span class="time-taken"><% $TimeTaken %></span>
%} <span class="actions<% $titlebar_commands ? '': ' hidden'%>"><% $titlebar_commands |n %></span>
 </div>

Just move the check for Privileged into the html table part and display according to Privileged or noet.

Success,

Joop

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