Hi Ruslan, Thanks for the reply, that explained a little but not all when it comes to my problem. . .
But it did point me in the right direction, under the root user I was able to do this but under a normal mortal user it wasn't possible. It ended up being an issue with rights on the custom fields, I needed to separately add the view rights to the custom field for the privileged users. I'm now able to use them in my search fields :) Thanks for the push in the right direction. -- Bart 2011/10/3 Ruslan Zakirov <[email protected]> > I believe FAQ covers it. Fields applied globally listed all the time. > Fields applied to particular queues listed after adding queue condition into > query. As well you can use advanced tab and edit format string. > > Regards, Ruslan. From phone. > 03.10.2011 14:50 пользователь "Bart" <[email protected]> написал: > > > Hi, > > > > Is there a way to also show Custom Fields in your search results as > columns? > > > > I'm running RT 4.0.2 and currently it only shows the RT system fields as > an > > option for a column. > > > > > > -- Bart >
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
