On Wed, Oct 05, 2011 at 10:27:19AM +1300, Gino Lisignoli wrote: > It double turns out that we do use LDAP for authentication and that > I didn't really look hard enough. > Added Set( @Plugins, qw(RT::Authen::ExternalAuth) ); > > And now I get: > > [critical]: RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj Can't > bind: LDAP_INVALID_DN_SYNTAX 34 > (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:467) > > So I'm pretty sure my ldap isn't setup correctly in RT_SiteConfig.pm. *SIGH* > Best examples to look for ldap authentication in 4.0.2?
The documentation that accompanies RT-Authen-ExternalAuth 0.09 -kevin > On 05/10/11 09:35, Kevin Falcone wrote: > >On Wed, Oct 05, 2011 at 08:56:57AM +1300, Gino Lisignoli wrote: > >>Ah, Turns out our previous administrator isn't using ldap for login > >>authentication. I've disabled it for now but it hasn't had any > >>effect. > >> > >>I've reset the root password and managed to login successfully. So > >>no issues there. Then reset my user password and logged in, no > >>problems. > >> > >>Then I tried the upgrade steps again with a fresh copy of the old database > >> > >>#make upgrade > >>#/opt/rt4/sbin/rt-setup-database --prompt-for-dba-password --action upgrade > >>#etc/upgrade/vulnerable-passwords > >> > >>But the same problem happens when I try and login. > >Check for any local overrides of User* and anything else in local/ > >But really, to debug this would require seeing what one of your > >password hashes looks like and the schema of your Users table. > >Keep in mind that the hashing scheme before 3.8.10 had weaknesses so > >you may not wish to post a hash publicly if your RT is accessible from > >the public internet. > > > >-kevin > > > >>On 05/10/11 08:45, Kevin Falcone wrote: > >>>On Wed, Oct 05, 2011 at 08:18:12AM +1300, Gino Lisignoli wrote: > >>>> I'm now logging to /opt/rt4/log but the only error message I get > >>>> (debug) is: > >>>> > >>>> [Mon Oct 3 21:02:48 2011] [error]: FAILED LOGIN for > >>>> [1][email protected] from > >>>> xx.xx.xx.xx (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:655) > >>>> > >>>> I've tried commenting out our ldap authentication method but that > >>>> hasn't helped. > >>>What are you using to do ldap authentication? > >>>You should be using the current version of RT-Authen-ExternalAuth > >>>available on CPAN. > >>> > >>>> What method can I use to set the root password for rt4 in mysql? > >>>http://requesttracker.wikia.com/wiki/RecoverRootPassword > >>> > >>>-kevin > >>> > >>>> On 04/10/11 03:12, Kevin Falcone wrote: > >>>> > >>>> On Mon, Oct 03, 2011 at 10:29:39AM +1300, Gino Lisignoli wrote: > >>>> > >>>> Hello > >>>> > >>>> I'm having login problems with my upgrade from 3.8.1 to 4.0.2. > >>>> I have followed the installation instructions, gotten all the cpan > >>>> packages, configured and built 4.0.2 successfully. > >>>> > >>>> Then I have run the upgrade, > >>>> /opt/rt4/sbin/rt-setup-database --prompt-for-dba-password --action > >>>> upgrade > >>>> Cleared the mason cache dir > >>>> etc/upgrade/vulnerable-passwords > >>>> > >>>> But no existing users can login. If I can manually reset the > >>>> passwords in the pgsql database then I'm not too worried about > >>>> loosing the passwords, but what encoding method do I need to use to > >>>> reset them with. > >>>> > >>>> Could this be an ldap problem? I tried looking through the logs but > >>>> none are being generated in /opt/rt4/var/log > >>>> > >>>> What are you using to do ldap? > >>>> Unless you've configured it, RT doesn't log to /opt/rt4/var/log by > >>>> default. > >>>> > >>>> -kevin > >>>> > >>>> -------- > >>>> RT Training Sessions > >>>> ([2]http://bestpractical.com/services/training.html) > >>>> * San Francisco, CA, USA -- October 18& 19, 2011 > >>>> * Washington DC, USA -- October 31& November 1, 2011 > >>>> * Melbourne VIC, Australia -- November 28& 29, 2011 > >>>> * Barcelona, Spain -- November 28& 29, 2011 > >>>> > >>>>References > >>>> > >>>> Visible links > >>>> 1. mailto:[email protected] > >>>> 2. http://bestpractical.com/services/training.html > >>>>-------- > >>>>RT Training Sessions (http://bestpractical.com/services/training.html) > >>>>* San Francisco, CA, USA ? October 18& 19, 2011 > >>>>* Washington DC, USA ? October 31& November 1, 2011 > >>>>* Barcelona, Spain ? November 28& 29, 2011 > >>> > >>>-------- > >>>RT Training Sessions (http://bestpractical.com/services/training.html) > >>>* San Francisco, CA, USA --- October 18& 19, 2011 > >>>* Washington DC, USA --- October 31& November 1, 2011 > >>>* Barcelona, Spain --- November 28& 29, 2011 > > > > > >-------- > >RT Training Sessions (http://bestpractical.com/services/training.html) > >* San Francisco, CA, USA --- October 18& 19, 2011 > >* Washington DC, USA --- October 31& November 1, 2011 > >* Barcelona, Spain --- November 28& 29, 2011
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-------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
