On Wed, Oct 05, 2011 at 11:09:11AM +0200, Lars Braeuer wrote: > thanks for pointing that out. I just noticed that Ruslan replied to me > off-list, so we were > already talking about that. > > He noted, that one might run into problems, when a ticket starts with > something else than type > "Create". Do you think this is not an issue?
You still want a Create action. It is possible to have a Create action with no content (which is what the extension I referred to would allow). > Another option, probably the best at the moment in order to fix already > present tickets with > intended comments in the intitial ticket create, would be to copy the initial > attachment of the > Create type into a new attachment and add a new transaction with the time of > the Create > transaction +1 second. After that the initial create attachment could be > cleared. > As far as I can see it works fine, because the transactions are sorted by > timestamp and not by ID. > Is this something that might change in the future? That sounds like a lot of surgery. Be careful. It's impossible to guarantee or warranty that a large amount of tweaking in the database like that won't cause problems. -kevin
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