On 10/12/2011 05:36 PM, Aline Guedes wrote:
Hello Thomas,

Sorry, sending the page sources.

Your UserRights.html is completely missing all the panels for the user rights. I'm not sure how that happened, especially since you _do_ have the "add a user" panels that are generated _afterwards_. Can you send the Configuration -> Tools -> System Configuration page?

What are the results of running this SQL query against the RT database?

select a.* from ACL a join CachedGroupMembers cgm on cgm.GroupId=a.PrincipalId where a.PrincipalType='Group' and cgm.MemberId=15920;

Check the RT error logs as well and see what's there.

Thomas
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