On Wed, Oct 19, 2011 at 10:05 PM, Mauricio Leite Ferreira da Silva <[email protected]> wrote: > Hi Ruslan, > > The ticket exists in DB. > When I try the same command in other Queue, it works. > The both Queues have the same permissions for Everybody. > Do you know what could be wrong?
Always Cc the list. No strong ideas except permissions. Add more debugging in lib/RT/URI.pm around line mentioned in the log and in RT::URI::fsck_com_rt file. Use $ticket->URI instead id, it may give more clue. > Thanks. -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
