Great. That works nicely. Thanks Ruslan.
From: Ruslan Zakirov <[email protected]<mailto:[email protected]>> Date: Sat, 22 Oct 2011 15:05:12 +0400 To: Srikumar Nair <[email protected]<mailto:[email protected]>> Cc: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> Subject: Re: [rt-users] Displaying custom field with Ticket API Use FirstCustomFieldValue method. Regards, Ruslan. From phone. 22.10.2011 0:54 пользователь "Srikumar Nair" <[email protected]<mailto:[email protected]>> написал: We have a Global custom field called Search_Criteria in Ticket object. I am using the following code snippet to display this Search_Criteria in the tickets. Apparently the print line is not correct; but after searching the mailing lists and the wiki I cannot find the correct way to do this. What is the correct way here? my $ticketSql = "Requestor.Name = '$requestor'"; my $tickets4Requestor = RT::Tickets->new(RT->SystemUser); $tickets4Requestor->FromSQL($ticketSql); while (my $request = $tickets4Requestor->Next ) { print $request->CF.{Search_Criteria} . "\n"; ### ======> problem line. } Thanks Srikumar -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA — October 31 & November 1, 2011 * Barcelona, Spain — November 28 & 29, 2011
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
