Has anyone tried to add custom fields to the Queue object (or any other Ticket
objects) thru the initial data scripts (which will be run with the
$RT_HOME/sbin/rt-setup-database command)?
Also, is there a place where I can find the list of different Types I can use
in script?
Basically these should correspond to various drop down values for Type in the
web UI where you define the Custom Fields.
Thanks again..
I am trying to create a custom field on the Queue object with the initial data
script, which has the following entry:
{
Name => 'Country',
Type => 'SelectSingle',
LookupType => 'RT::Queue',
Disabled => 0,
Queue => 0,
Description => 'Country information is used to identify country
specific queues',
},
My assumption is specifying the LookupType as 'RT::Queue' will make it add it
to the Queue object. But this gets added to the Ticket object.
How do I add custom field to the Queue object thru the initial data scripts?
Thanks
Srikumar
-------- RT Training Sessions (http://bestpractical.com/services/training.html)
* Washington DC, USA ˜ October 31 & November 1, 2011 * Barcelona, Spain ˜
November 28 & 29, 2011
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Washington DC, USA October 31 & November 1, 2011
* Barcelona, Spain November 28 & 29, 2011
