Hi, No option out of the box and solving it wouldn't very simple.
On Thu, Nov 3, 2011 at 11:44 PM, Kevin Fox <[email protected]> wrote: > Hello all, > > I have finished setting up a new Ubuntu server running RT4.0.2, using > modperl2/apache2 . The issue that I am having is that when users send an > email with text and images in it, the images are being stripped out and > shown as attachments in RT and the AdminCC/watcher emails. > > Example > > User sends: > Text1 > image1 > text2 > image2 > > RT displays/Emails AdminsCC > Text1 > > text2 > > Attachments > image1/image2 > > I have set the templates content type to html, and set to prefer richtext. > Is there any way to make RT, and most importantly the emails that RT sends > to the AdminCC/watchers format the same way that the email comes in? > > Thanks for any help! > > Kev > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Barcelona, Spain — November 28 & 29, 2011 > -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
