On Mon, Nov 07, 2011 at 08:14:13PM +0000, Ram Moskovitz wrote:
> > > I can have the web-app login as the user via the REST interface in
> > > theory. Currently the users are auto-created and unprivileged - does
> > > that have to change?
> > You just have to ensure that they have sufficient rights, probably by
> > granting them to the Requestors role.
> 
> Will they need to be privileged 

No, but you will need to tell RT that unprivileged users can reach the
REST endpoint using the SelfServiceRegex config

> or have passwords to be usable via REST?

Yes - otherwise how would you log in as them?

Also, your mail client appeared to pick a new subject and break
threading.

-kevin

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