Hello, I'm am working on upgrading from RT 3.6.4rc2 to RT 4.0.4.
I am having some difficulties with the sequence of instructions provided in README, UPGRADING.mysql and version upgrades (UPGRADING-3.6, UPGRADING-3.8 and UPGRADING-4.0). Even though I have MySQL version 4.1 but as I am running RT 3.6 I must follow the procedure outlined in UPGRADING.mysql. This tells me to follow the instruction in README up to point 6b. In README step 2 I have to run "./configure", do I run this with default options or specify: "--with-db-database=rt3" (to point to my current database)? After this I fix all the required dependencies. I skip README 6a as I am upgrading, instead I follow README 6b where I run "make upgrade", which works. After "make upgrade" it tells me to run "make upgrade-database" which tries to connect to rt4 database (with ./configure default) or rt3 database if I used "--with-db-database=rt3", both of these fail with: "Access denied for user 'rt_user'@'localhost' to database 'rt3'" OR "Access denied for user 'root'@'localhost'" (if I used root) I guess I missed something which caused this failure. Any ideas? It then directs me back to UPGRADING.mysql step 4 which tells me to apply "Apply the RT 3.8 schema upgrades.". Is this "etc/upgrade/ upgrade-mysql-schema.pl"? Are these steps correct? Or is there a worked example of an upgrade frmo RT3 to RT4? Also at what point am I supposed to apply the changes outlined in UPGRADING-3.6, UPGRADING-3.8 and UPGRADING-4.0? Thanks for any help! Sean
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