Basically the problem was that I read the instructions for upgrading but missed the step in the readme that was needed to upgrade the database
make upgrade-database vmos wrote: > > Hello, I'm building a new instance of RT to replace our old server. The > old one was RT3.8.7 on debian and the new one is 4.0.3 on Ubuntu 10.04 > > When I import the database I can login ok and do this and that. When I > come back later or logout, I can't log back in. > > If I open up the DB on the old server, I can take the password string from > my user and paste it in to the new DB. Then I can login for one more > session. > > As I understand it, RT4 re-encrypts the password for every session (it > sticks !sha512! in front of it in the DB) but I'm obviously missing > something somewhere as it can't read these passwords that it's encrypted. > > Can anyone point me in the right direction? > -- View this message in context: http://old.nabble.com/Upgrade-from-3.8---4----having-password-problems-tp32870344p32872328.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
