I would like for users to be able to create tickets by email that
contain custom fileds. I am able to get the fields populated using
RT::Extension::CommandByMail and Filter::TakeAction. Once the ticket
is created I only want the ticket owners to be able to modify any of
the custom field values. Is this possible? It seems that if I don't
give neough permission then the fields will not get populated by the
email.
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