On Thu, Nov 24, 2011 at 1:46 PM, Soula, Christophe <[email protected]> wrote: > Second issue : What are the best practice to use efficiently this SAL > extension in my environment > > In my example > > - US team is working from 07:00 to 17:00 (Denver time) > > - EU team is working from 07:00 to 17:00 (Berlin time) > > The only “solution” find to realize this is to fake the system for the US > business hour but this is not possible if I keep the actual server timezone > like this : > > We should cover on each side 10 hours of business hour but if you look at > the example below you will see that my fake for the US1 business hours can > only cover 9 hours (15:00 -> 23:59)
Have you tried using Start => 15:00, End => 01:00? If it doesn't work then it's bad and we should fix it in Business::Hours module. -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
