Wouldn't it be enough to have this set of commands? If CF1 changed, set CF2 to “hi”
If CF3 changed, set CF4 to “bye” Without the and/or in between, a scrip is sequential so it will just run from top to bottom. -- Bart Op 6 december 2011 22:41 schreef Brent Wiese <[email protected]> het volgende: > I have a scrip that checks to see if the value of certain customfield > value has changed. If so, it sets the value of a different custom field.** > ** > > ** ** > > I want to expand it to check if the value of another customfield has > changed and if so, set the value of a 4th custom field.**** > > ** ** > > So:**** > > If CF1 changed, set CF2 to “hi”**** > > and/or**** > > If CF3 changed, set CF4 to “bye”**** > > ** ** > > The scrip works fine if either CF1 or CF3 is changed, but if BOTH are > changed, it’s only setting CF4.**** > > ** ** > > I suspect I’m only catching the highest CF ID number – the last in the > set. I have some other CF’s on the ticket that have ID’s higher than CF1, > but lower than CF3 (just the way they got added into the system) and the > same thing happens if I change the value of one of them and CF1 – CF2 > doesn’t get changed, but CF3/CF4 works.**** > > ** ** > > How do I loop through the TransactionObj to make sure I pick up all the > changes? I can sort out the non-CF1/3 changes with an IF, but I can’t > figure out how to get my “while” statement right…**** > > ** ** > > I’ve tried this:**** > > ** ** > > my $trans = $self->TransactionObj;**** > > while (my $customtrans = $trans->Next){ … }**** > > and**** > > while (my $customtrans = $trans->Next()){ … }**** > > ** ** > > But I get:**** > > RT: Scrip 27 Prepare failed: RT::Transaction::Next Unimplemented in > RT::Action::UserDefined.**** > > ** ** > > I’ve tried:**** > > my $cffields = $self->TransactionObj ->CustomField;**** > > ** ** > > Got:**** > > RT: Scrip 27 Prepare failed: RT::Transaction::CustomField Unimplemented in > RT::Action::UserDefined.**** > > ** ** > > Tried:**** > > my $cffields = $trans->Field;**** > > while (my $customtrans = $ cffields ->Next()){ … }**** > > ** ** > > Got:**** > > Scrip 27 Prepare failed: Can't call method "Next" without a package or > object reference at (eval 3099) line 24**** > > ** ** > > Thanks,**** > > Brent**** > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston — March 5 & 6, 2012 >
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