On Fri, Dec 2, 2011 at 10:49 PM, Yan Seiner <[email protected]> wrote: > I need to allow for the automatic creation of unprivileged users when we > get emails from outside. Right now I create privileged users when they > log in via LDAP: > > Set($AutoCreateNonExternalUsers, 1); > Set($AutoCreate, {Privileged => 1}); > > Now I need to create unprivileged users on emails from outside, mostly as > reply to tickets... > > Seems like it used to work under 3.8 and I broke something moving to 4.0.... > > Any suggestions?
AutoCreate is RT's option and works in RT even without EA plugin. May be to achieve what you want you can map Privileged in attr_map option to LDAP attribute that always has 1 as value. As well, set AutoCreate to default. Never tried this. > -- > Pain is temporary. It may last a minute, or an hour, or a day, or a year, > but eventually it will subside and something else will take its place. If > I quit, however, it lasts forever. > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston March 5 & 6, 2012 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
