This is the same configuration I have in my 4.0.2 installation.  Seems like to 
get full benefits from it I needed to restart MySQL and of course Apache.  
Maybe this will help.  I've hardcoded the fulltext: directive into the simple 
search, and it works beautifully for us here.

From: [email protected] 
[mailto:[email protected]] On Behalf Of Dave Pascoe
Sent: Thursday, December 08, 2011 3:36 PM
To: [email protected]
Subject: Re: [rt-users] Full text search

I have had this configured in my RT 4.0.4 installation as follows:

Set(%FullTextSearch,
    Enable  => 1,
    Indexed => 0,
            );

but the results when using fulltext:<search string> I don't get the expected 
results.  Searching for things that ought to return dozens of hits return maybe 
2 or 3.

I will try to dig into it more but wonder if anyone else has seen this.

Dave


On Thu, Dec 8, 2011 at 1:31 PM, Thomas Sibley 
<[email protected]<mailto:[email protected]>> wrote:
On 12/08/2011 01:28 PM, Thomas Smith wrote:
> Hi,
>
> In RT 3.x, one could do a full text "simple search" by entering
> "fulltext:<search string>". I tried this in RT 4 but it doesn't work.
>
> Is there a way to do a full text search in RT 4?
That syntax is still supported but by default non-indexed FTS isn't
enabled.  You can either enable it in your config, or, more usefully,
setup RT 4's indexed FTS support.

http://blog.bestpractical.com/2011/06/full-text-searching.html

Thomas
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