On Fri, Dec 16, 2011 at 14:03, RT User <[email protected]> wrote: > Looks like getmail is retrieving mails from the mailbox but unable to pass > that onto RT. I'm not sure where rtuser and rtgroup is to be created.
As far as I understand output, getmail fails to find rtuser in the system. RT doesn't create such account. --with-bin-owner option in configure script defaults to root. Files in bin dir are owned by this account and group is set to value of --with-web-group option (default www). If you don't want to getmail to run mailgate script as root then use user account that is in www group. Most probably you have www user in www group. It's also possible that this group is called apache, httpd or something else. > Is it a OS system user? It's system user. As I understand it. getmail for security reasons allows you to define system user and group to run commands under. You start getmail as root, it inits itself and then switches to user/group you defined. This lowers privileges of getmail and programs it executes. > Is it an user in AD? > Is it an privileged user in RT? This has nothing to do with AD and/or RT. -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
