Sir, Emails which encode with 'GB18030' can not receive by RT-4.0.4. Mail log as:
Dec 29 08:51:08 server postfix/local[26843]: A58FF51008F: to=<email-address>, relay=local, delay=239881, delays=239880/0.95/0/0.35, dsn=4.3.0, status=deferred (temporary failure. Command output: RT server error. The RT server which handled your email did not behave as expected. It said: Unknown encoding 'GB18030' at /opt/rt4/sbin/../lib/RT/I18N.pm line 323 Stack: [/usr/local/lib/perl5/5.10.1/Carp.pm:44] [/usr/local/lib/perl5/5.10.1/i686-linux-thread-multi/Encode.pm:189] [/opt/rt4/sbin/../lib/RT/I18N.pm:323] [/opt/rt4/sbin/../lib/RT/I18N.pm:542] [/opt/rt4/sbin/../lib/RT/I18N.pm:214] [/opt/rt4/sbin/../lib/RT/EmailParser.pm:282] [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1400] [/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61] ) I tried to install Encode::HanExtra, but still have the same error message. Refer: http://www.gossamer-threads.com/lists/rt/commit/106389 -- Jia -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
