On Tue, Dec 27, 2011 at 02:22:57PM -0500, Dennis Comeaux wrote:
>    Ah HA!
> 
>    Use rtx-shredder 0.07, downloadable from cpan.�

rtx-shredder 0.07 is actually 4+ years old and you shouldn't be using
it against 3.8.10.

Unfortunately, a code cleanup in 3.8.10 broke what you're trying to
do.  There's a patch on 3.8-trunk which will be released in 3.8.11

You can download it and apply it manually with:
5add26c8d76d8a25626ba02ebafe0734fb34619f

-kevin

>    [root@rtrestore090327 sbin]# pwd
>    /root/RTx-Shredder-0.07/sbin
>    [root@rtrestore090327 sbin]# ./rtx-shredder --plugin help-Tickets
>    USAGE
>    � masks
> 
>    � � � If any argument is marked with keyword `mask' then it means that this
>    � � � argument support two special characters:
> 
>    � � � 1) `*' matches any non empty sequence of the characters. For example
>    � � � `*@[1]example.com' will match any email address in `[2]example.com' 
> domain.
> 
>    � � � 2) `?' matches exactly one character. For example `????' will match 
> any
>    � � � string four characters long.
> 
>    ARGUMENTS
>    � � � Arguments which all plugins support.
> 
>    � limit - unsigned integer
> 
>    � � � Allow you to limit search results. Default value is `10'.
> 
>    NAME
>    � � � RTx::Shredder::Plugin::Tickets - search plugin for wiping tickets.
> 
>    ARGUMENTS
>    � queue - queue name
> 
>    � � � Search tickets only in particular queue.
> 
>    � status - ticket status
> 
>    � � � Search tickets with specified status only. 'deleted' status is also
>    � � � supported.
> 
>    � updated_before - date
> 
>    � � � Search tickets that were updated before some date. Example: 
> '2003-12-31
>    � � � 23:59:59'
> 
>    [root@rtrestore090327 sbin]#
> 
>    On Tue, Dec 27, 2011 at 2:07 PM, Dennis Comeaux 
> <[3][email protected]> wrote:
> 
>      I know we should be upgrading, but you know how that goes. So I am stuck 
> on 3.8.10 and I am
>      trying to take some old restores and integrate that data into one big 
> new server which can
>      handle the load.
> 
>      So, I have restored the data I want to a new server.� I am now trying to 
> get that data OUT
>      of the server with the shredder command (/opt/rt3/sbin/rt-shredder).� 
> What do I need to
>      change to get it to see the plugin?
> 
>      [root@rtarchives sbin]# ./rt-shredder --plugin list
>      Plugins list:
>      Objects
>      Users
>      Attachments
>      Summary
>      Tickets
>      SQLDump
>      [root@rtarchives sbin]# ./rt-shredder --plugin help-Tickets
>      Couldn't find plugin 'Tickets'
>      Plugins list:
>      Objects
>      Users
>      Attachments
>      Summary
>      Tickets
>      SQLDump
>      [root@rtarchives sbin]#
>      --
>      Deo Vindice
> 
>    --
>    "il n'y a pas de liberte s'il y a dependance"
>    � � --Theobalt
> 
> References
> 
>    Visible links
>    1. http://example.com/
>    2. http://example.com/
>    3. mailto:[email protected]

> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston ? March 5 & 6, 2012

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