On Thu, Dec 29, 2011 at 23:11, Michael Newland <michael.newl...@timco.aero> wrote: > I am setting up customized fields in RT to support our aviation company. I > have added 2 customized fields – one is called SITES and the other is called > DEPARTMENTS. What I want to do is have the departments field values based > on what is selected from SITES. > > > > Can anyone provide any suggestions? I am new to RT and was hoping someone > could give me a hand.
Open departments custom field in the admin UI and pick sites in "based on" dropdown. Save changes and assign category for every department. > > > > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston — March 5 & 6, 2012 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
