Hi, What is the status of support of HTML Emails with RT ?
I noticed that they are properly received. However, I would like our support team to use HTML templates for automatic responses and also for comments/corresponds. It this supported ? I could not find anything explicit in the documentation. Thanks in adavance, Philippe -- -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
