On Mon, Jan 23, 2012 at 18:28, Daniel Garcia Mejia <[email protected]> wrote: > On 23/01/12 15:16, Daniel Garcia Mejia wrote: > > Hi, > > One question: > Is there a way to require certain fields when a user creates a new ticket?
In addition to built in mandatory custom fields you can use the following: http://search.cpan.org/~bheisig/RT-Extension-MandatoryFields-0.5/lib/RT/Extension/MandatoryFields.pm MandatorySubject and MandatoryRequestor are also available on the CPAN. > > -- > ....................................................................... > __ > / / Daniel García Mejía > C E / S / C A Portals i Repositoris > /_/ Centre de Serveis Científics i Acadèmics de Catalunya > > Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona > T. (NULL) - F. 93 205 6979 - [email protected] > ....................................................................... > > > Sorry for the question, I just see the solution: > > When create a Custom Fields it's possible to put a 'Validation'. I don't see > this, sorry > > > -- > ....................................................................... > __ > / / Daniel García Mejía > C E / S / C A Portals i Repositoris > /_/ Centre de Serveis Científics i Acadèmics de Catalunya > > Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona > T. (NULL) - F. 93 205 6979 - [email protected] > ....................................................................... > > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston — March 5 & 6, 2012 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
