On Thu, Jan 26, 2012 at 03:44:42PM -0500, Thomas Misilo wrote: > Is it possible to use only one email account for all queue's?
Yes. > Allowing for reply's/comments to go to the appropriate place, and have > when sent with no > context to an existing ticket/queue it goes into a default queue? rt-mailgate will have to have a default setting of a queue, correspondences on existing tickets will find the appropriate ticket using the subject tag. -kevin
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