Are the custom fields used to push data into the tickets somehow? If so that may be sufficient for our need.
Thanks, Jim Lesinski On Jan 30, 2012, at 7:28 PM, Kevin Falcone <[email protected]> wrote: > On Sun, Jan 29, 2012 at 07:52:27PM +0100, Jim Lesinski wrote: >> Can rt-extension-formtools allow modifying the field layout in RT4.0.4? If >> there is documentation for this add on or an example of its use somewhere >> that would be helpful. > > rt-extension-formtools is for building custom forms, not for modifying > the default layout of Ticket/Create.html or Ticket/Update.html > > -kevin > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston � March 5 & 6, 2012 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
