On Tue, Jan 31, 2012 at 14:42, Robert Wysocki <[email protected]> wrote: > Hello, > > Today we discovered, that for a few days one of the messages sent to out > RT is sitting in exim queue and not passing through to RT. > After trying passing it to rt-mailgate by hand we got "Unknown encoding" > error. > > After analyzing the headers it became obvious that the fault is on the > side of our client - the encoding specified was an nonexistent one. > > Since the encoding was specified, EmailInputEncoding doesn't apply to > it. What is the proper way of accepting such emails to RT?
Was it a mistake in encoding or just unsupported one? Anyway, it should be reported as a bug report with more details about what was in headers and what is actual encoding of the mail. > > Regards, > -- > Robert Wysocki > administrator systemów linuksowych > CONTIUM S.A., http://www.contium.pl > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston March 5 & 6, 2012 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
