Hi list, I noticed that when a reply is made on a ticket by one of our agents, and there's an attachement i can't view this. For example when someone sends a screenshot of something, i can see the file is attached when downloading the it with headers , but is there a way to view the attachment (image, etc) inside RT ?
thanx Greets Mayk Backus -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
