Hi All,
I want to create approval tickets based on Custom Field
value selected by the user. For example, there will be Custom Field
Request Type, for certain values chosen by the user, i have to create
tickets for approval. Kindly provide me the info, on how to do this.Thanks in advance, P. Prasanna -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
