On Tue, Feb 14, 2012 at 11:38:03AM +0100, Haim Dimer wrote: > When a reminder is set on a ticket, I would like to receive an email > 30 minutes before it's due. I went over every page listed under > http://requesttracker.wikia.com/wiki/Reminders without success. What > am I missing?
This is not a core feature of RT's Reminders feature. I believe there are recipes for it using rt-crontool on the wiki and in the mailing list archives. Other people use a calendar feed to notify them (that's what I do, rather than using Reminders). -kevin
pgpAwRkVWYggn.pgp
Description: PGP signature
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
