At home now, could the lifecycles impact this? I can email this tomorrow. ------Original Message------ From: Thomas Sibley To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Hide Resolve in 4.0.5 Sent: Feb 14, 2012 7:57 PM
On 02/14/2012 06:54 PM, Christopher Lasater wrote: > Hey Guys, > > I just upgraded to 4.0.5 in our testing environment and > was trying to test the new config option > HideResolveActionsWithDependencies and ForceApprovalsView, which I like > the idea of. Unfortunately, I can not get HideResolve to work. I have > the configuration below but the second I create a ticket with an > approval or a ticket with a dependencies, I look at the action menu and > resolve and reject are both there. Any ideas? Works for me on a fresh 4.0.5. What's the rest of your config? Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012