*Best to keep mailing towards rt-users instead of me personally ;) -- Bart
Op 15 februari 2012 13:43 schreef Bart <[email protected]> het volgende: > I'm afraid I don't have a nice document for the overall configuration. > > In regards to the e-mail, you have to make sure that the local > sendmail/postfix configuration knows how to send e-mails. > In our case we've setup Exim to send mail to a smarthost, this can be done > with all mail systems. (I assume you have a working mailserver somewhere, > basically the Linux installation needs to send it's mail to this mailserver) > > After that RT should be able to send e-mails. > > Also, theres a basic requirement before the application sends e-mail: > > - Make a user > - Make a group and add a user to that group > - Make a queue (use the default), add the group to the queue > > I believe it was something like that as a bare minimum of the RT > configuration before it will send e-mails. > > > -- Bart > > > Op 15 februari 2012 13:31 schreef brajesh kumar sharma < > [email protected]> het volgende: > > Hi Bart, >> >> Thanks for the quick response. I will check it. Actually I have installed >> RT 4.0.5 on my linux FC11 machine. And now I have to do the configuration >> part. Do u have any such documents that it will be helpful for the all >> basic required configurations. And also mails are not going if I am >> creating a new Ticket. Please help on this. Overall I want to say that this >> tool needs for me for only to create tickets. >> >> Thanks >> Brajesh >> >> On Wed, Feb 15, 2012 at 5:50 PM, Bart <[email protected]> wrote: >> >>> Hi, >>> >>> That's part of the theme, you can find the themes in this directory: >>> >>> /opt/rt4/share/html/NoAuth/css >>>> >>> >>> If you want to change the theme then I'd suggest copying the base theme >>> (aileron is the default of RT4) and creating a new one, that way an update >>> won't break your changes. >>> >>> -- Bart >>> >>> >>> Op 15 februari 2012 10:43 schreef brajesh kumar sharma < >>> [email protected]> het volgende: >>> >>>> Hello All, >>>> >>>> I am very new in RT. I would like to know that how we can remove the RT >>>> logo from the bottom of the page. >>>> >>>> Thanks >>>> Brajesh >>>> >>>> -------- >>>> RT Training Sessions (http://bestpractical.com/services/training.html) >>>> * Boston — March 5 & 6, 2012 >>>> >>> >>> >> >
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
