On Wed, Feb 15, 2012 at 05:02:06PM +0100, Daniel Garcia Mejia wrote: > It is possible or there isa way that in'RT at glance' change the > owner of a ticket that you can see and have permissions to change > the owner? > > I wish that was from RT at glance to expedite the work. It is possible?
You'll want to add a custom RT__Ticket/ColumnMap entry for OwnerList that displays the list of owners and then glue on some JS to update it. You could also build links that change the owner, but you'd need to have many many links in the display. -kevin
pgpbfTwFbrCl3.pgp
Description: PGP signature
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
