On Thu, Feb 23, 2012 at 11:05:24AM +0000, Martin Petersson wrote: > About the Quick Ticket Creatation, is it possible to have all users in the > dropdown list so > that I can assign a ticket to a certain owner? > > How can I do that?
You'll need to cleanly override Elements/QuickCreate and replace the Me/Nobody code with a call to SelectOwner. You can read more about cleanly customizing RT at http://requesttracker.wikia.com/wiki/Customizing -kevin
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