Good afternoon,
I am just trying to get RT up and running. I am getting an odd error while using fetchmail to grab email from Gmail. I am running RT 4.0.1 on Ubuntu 10.04. below are my fectmailrc file and the fetchmail log file. I have daemon commented out so I could run the command by hand to try and troubleshoot the problem. I have been searching, but I haven’t found any information about the DistinctFieldValues field or why it would be causing problems. Any help would be greatly appreciated. Thanks! April /etc/fetchmailrc: #set daemon 60 set invisible set no bouncemail set no syslog set logfile /var/log/fetchmail.log poll imap.gmail.com protocol IMAP username "****@****.***" password "****" mda "/usr/bin/rt-mailgate --queue HelpDesk --action correspond --url http://localhost/rt --debug" no keep options ssl /var/log/fetchmail.log: RT server error. The RT server which handled your email did not behave as expected. It said: Can't locate object method "DistinctFieldValues" via package "RT::Queues" at /usr/share/request-tracker4/lib/RT/System.pm line 236. Stack: [/usr/share/request-tracker4/lib/RT/System.pm:236] [/usr/share/request-tracker4/lib/RT/Interface/Email.pm:1197] [/usr/share/request-tracker4/lib/RT/Interface/Email.pm:1410] [/usr/share/request-tracker4/html/REST/1.0/NoAuth/mail-gateway:61] fetchmail: reading message ****@****.***@gmail-imap.l.google.com:1 of 1 (2289 header octets) (1341 body octets) (log message incomplete)fetchmail: MDA returned nonzero status 75 fetchmail: not flushed
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