Gerard FENELON wrote: > Stab in the dark: have you changed $WebBaseURL ?
Ken @ rice.edu wrote: >> and the URL is http://rt2.rice.edu:8443 and not the https >> version. If I change the URL manually from http to https >> I have logged in. If I try to reply to a ticket, after I click >> update, it again goes to the http version of the URL and not >> the https version. Gerard nailed it. :) Normally you shouldn't set WebBaseURL yourself, but when running SSL on a non-standard (not 443) port, you need to. For reference, quoting from RT_Config.pm: =item C<$WebBaseURL>, C<$WebURL> Usually you don't want to set these options. The only obvious reason is if RT is accessible via https protocol on a non standard port, e.g. 'https://rt.example.com:9999'. In all other cases these options are computed using C<$WebDomain>, C<$WebPort> and C<$WebPath>. You probably want something like: Set($WebDomain, 'rt2.rice.edu'); Set($WebPort, 8443); Set($WebBaseURL, 'https://rt2.rice.edu:8443'); Alternatively, you could be slightly more clever: Set($WebBaseURL, sprintf('https://%s:%d', map { RT->Config->Get("Web$_") } qw(Domain Port))); -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012