OOPS, I forgot I had shut off list mail delivery some time ago, so I only saw Jun's first response (because it CCed me). Thanks for mentioning there were other messages, Thomas.
The reason for authenticating against LDAP and the internal system was that (for a time, at least) our users around the world did not all authenticate in the same way. US used one LDAP, UK used a different LDAP, Taiwan used the internal table. At this point I think we actually do have everybody using AD, so I will go ahead and remove the internal part from the config and give that a shot. -- Kendric -----Original Message----- From: Thomas Sibley [mailto:t...@bestpractical.com] Sent: Friday, March 02, 2012 1:18 PM To: rt-users@lists.bestpractical.com Cc: Beachey, Kendric Subject: Re: [rt-users] Transitory error on login (LDAP against AD) On 03/02/2012 02:05 PM, Beachey, Kendric wrote: > HEY! That solved the problem! Thanks so much Jun :-) You just created another problem, which is now ExternalAuth looks at the internal RT users table. It should _not_ be configured to do this. > It's interesting that this section of the stock config file refers > correctly to the stock Users table, except for including references > to this column that isn't part of the table. Please read my other responses to your email which I sent to the list. This e-mail and any attachments may contain confidential material for the sole use of the intended recipient. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or use of this e-mail or any attachment is prohibited. If you have received this e-mail in error, please contact the sender and delete all copies. Thank you for your cooperation. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
