I am going from 3.8.8 to 4.0.4 and am running into an issue during the upgrade-database part.
When it goes from 3.8.8 to 3.8.9 there is an error that shows: [Thu Mar 8 12:09:37 2012] [warning]: Use of uninitialized value in string eq at /usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm line 627, <> line 1. (/usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm:627) It looks like it gets past that and moves on through till it gets to 3.9.5 where it dumps me out: Processing 3.9.5 Now populating database schema. [Thu Mar 8 12:09:50 2012] [crit]: DBD::Pg::st execute failed: ERROR: more than one row returned by a subquery used as an expression (/usr/local/src/rt-4.0.4/sbin/../lib/RT.pm:341) DBD::Pg::st execute failed: ERROR: more than one row returned by a subquery used as an expression make: *** [upgrade-database] Error 255 This is our second upgrade as we have 2 RT systems. The other upgrade (3.8.7 to 4.0.4) went flawless. This upgrade is from an RT installation that has more custom fields and maybe a few more templates/scrips, but essentially it is very similar to the original one. Any ideas? Thanks in advance! Joe
